Hunter Douglas Products

QSCC&V. - OUTSTANDING Quality, Service, Customer Care & Value is what I received when I visited the Richmond Hill Branch of Sun Shades at 1:00pm on Monday. Was greeted immediately by Decorator/Sales Consultant JANE who listened intently as to why I came in. The reason was that one of my home valences, almost 40 years after its original installation, had separated from the wall and had come down, and I was looking to have it put back up. Jane said "it's not the type of job we usually do" but sympathetically said she still might be of help. She placed a call to Lynn, an associated Decorator/Sales Consultant, who was off-site that day, explained my predicament, agreed with Jane's assessment But she too said she might still be able to help. I left Jane my contact information. Arrived home 1 hour later and had 2 messages left by Jane to call back, which I did. On that call, Jane asked if I could be at home between 4-6pm to which I said yes, but why? Her response was that her installer HELEN would be dropping by to do my repair for which she quoted me a very fair and reasonable cost. At 4:45 Helen appeared, quickly assessed what needed to be done, went to her vehicle, brought in her ladder and some tools and single handedly installed this approximately 9 foot long and quite heavy valence, all in approximately 45 minutes. FANTASTIC! But wait. At 7:30pm Lynn calls me to ask if I'm completely satisfied with the job? In this day and age and especially in Toronto, who else in ANY service business delivers this highest of level care and service? In my opinion, if this were the Olympics, this remarkable trio would be Gold Medal Finalists. One further note - Should my experience here be read by anyone, please note that it is absolutely unsolicited and unpaid for. I stand behind everything I have said here. Sam j.

Lynn is great designer and we got amazing shades installed in our School. 100% recommended.

Incredible service from Jane at Sun Shades in Richmond Hill. Very knowledgeable, personable and strong communication - clear and concise. Would highly recommend A+++

Product order was on time. Very friendly and helpful staff.

My house is filled with large windows and it was very important to have window treatments with functionality and style . Sunshades delivered both! Words cannot capture how happy I am with my blinds from SunShade. Lynn made the blind design process easy and showed high-level skill from start to finish. Lynn has a masterful eye for design and each space was curated without a single flaw. Do not compromise on quality by choosing cheap alternatives. Investing in a trusted provider ensures better value in the long run. Thank you again for a job well done!!